Frequently Asked Questions

FAQ

Interpersonal Skills Training

What is the meaning of good interpersonal skills?

Interpersonal skills, or people skills, are learned behaviors and innate traits used when communicating and building relationships. These skills are a part of each individual’s personality in varying amounts. The goal is to become aware of the areas where you might be deficient and recognize how this can affect your verbal and non-verbal responses in business and social situations.

What are examples of good interpersonal skills?

Good interpersonal skills include:

Patience

Empathy

Self-Confidence

Strong Work Ethic

Showing Appreciation

Positive Attitude

Motivation

Team Player

Critical Thinking

Problem Solving

Coping with Pressure

 

These skills (and many more) all become a part of your Emotional Intelligence Quotient. Strong interpersonal skills are an asset you can develop that will help you navigate your day-to-day interactions.

How do you prove your interpersonal skills?

A true understanding of interpersonal skills can seem very elusive.Teamwork, leadership, flexibility, and relationship management are all the result of following through on positive action steps. Active listening projects a sense of empathy and collaboration. A reputation of dependability comes from good time management and accepting responsibility. However, receptiveness to feedback and empathy can often be sabotaged by inconsistent body language. Learning the communication do’s and don’ts makes all the difference.

Presentation Skills Training

What are effective presentation skills?

Effective presentation skills include knowing how to:

Prepare out loud

Trust your perspective and authenticity

Build your Hierarchy of Ideas

Discover and use your Bumper Stickers

Leverage human listening behaviors

Utilize good body language

Project to scale

Slow down your rate of speech

Mitigate public speaking anxiety

Invite your audience in with storytelling

Why do we need presentation skills training?

Presentations are the fastest way to promote yourself and your ideas. It’s you in the spotlight, and that can add a lot of pressure. Since so much is often riding on your presentation, you want to know the proven techniques that will make you a consistent presenter. Your career depends on it!

What is the 10-20-30 Slideshow rule?

A PowerPoint presentation should have 10 slides, last no more than 20 minutes, and contain no font smaller than 30 points. Why 10 slides? Because you are always in competition with your slides. You want your audience to listen to your narrative. Why 20 minutes? Your narrative has to be impactful. Make it resonate right from the start using characterizations, or Bumper Stickers. Why 30 point font? Your audience will only look at a slide for five seconds. Larger font helps them process and quickly move back to focusing on you.

 

How can I develop good presentation skills?

Seeing and doing are the best ways to develop presentation skills. A group program or workshop will give each individual the opportunity to recognize the positive adjustments in others and experience true learning “on their feet”. After that, it’s just repetition of best practices.

Public Speaking Classes

What are the different types of public speaking?

All business communication scenarios are a form of public speaking. Meetings, presentations, sales calls, and networking events are all very similar in approach. You want to get your point across with as much clarity and brevity as possible.

What are the tips for public speaking?

Take your time when delivering your message. There can be a strong urge to pick up the pace. This will not make what you’re saying more interesting. More importantly, it gives you listeners the time they need to process what you’re saying. Take the time to breathe. Most people forget to do this because they feel nervous. We are all very empathetic listeners. We may not be smiling and nodding our heads in total agreement, but we do want to hear what you have to say. Look and feel as comfortable as possible when you take us on the journey.

 

How do I reduce the fear of public speaking?

You can begin to mitigate public speaking anxiety by recognizing the forces that are ever-present. You have to learn how to habituate with the energy of attention, the sense of judgment, and the fear of consequences. Luckily, there are proven physical and mental techniques and tricks that you can use when you feel the pressure. Deliberate breathing, coordinated gesturing, bold Bumper Stickers, and presenting a strong framework all work very nicely. Putting them all together does require some professional guidance.

Soft Skills Training

What are the top soft skills?

Work Ethic consists of accepting responsibilities, meeting deadlines, and performing to the best of your ability. 

Communication Skills can be verbal, nonverbal, and aural (listening). Written and visual communication skills also test your ability to relay information clearly and concisely. 

Problem Solving Skills show that you are able to determine workable solutions for various problems. 

Adaptability shows a willingness to shift gears as needed and even take on multiple roles. 

Teamwork demands accountability, collaboration, and compromise. A clear understanding of strengths and weaknesses is also essential. 

Leadership Skills are an expectation as you cultivate relationships and learn how to resolve conflicts.

 

Why do soft skills matter?

Demonstrating good soft skills is often an indicator of whether a new hire fit within the existing company culture. They are the glue that secures a productive work environment.

Can soft skills be taught?

Soft skills can be demonstrated and recognized. Becoming skilled at them simply means creating habit-forming behavior around them. The balance of language is crucial to achieving these desired results

 

What does soft skill training include?

Concept recognition, problem solving exercises, and integration role play, are used to show teams the gaps they might not even be aware of. Assessment, guidance, and repetition lead to the adoption of proven best practices.

Leadership Training

What should be included in leadership training?

A good leadership training program will touch on these important topics:

The art of retaining your people through inspiration and motivation

The ABC’s of time management

Embracing Self Assessment

Defining accountability and demonstrating it

Knowing how and when to delegate

The tricky balance of change management

Effect persuasion and negotiation

What is the best leadership training?

The best leadership training takes place in a group setting. We all know good leadership practices when we see them; we just don’t always know the fastest way to adopt them. Group leadership training offers the change of mindset and language utilization that leaders to maintain the company’s productivity and the company’s culture.

 

Can leadership be trained?

Many leaders reach the top through sheer will power. Once they have reached their goal they are surprised at how often they find themselves in a transitional situation. Whether they are scaling the company, implementing new initiatives, or downsizing, effective communication mitigates redundancies and unnecessary costs. Exploring these inevitable scenarios, or revisiting them, is the most practical way to achieve “changes at the top”.

Public Speaking Advantage
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